Reaching and Assisting LGBT Communities

The Affordable Care Act has the potential to improve access to health insurance for millions of people, including lesbian, gay, bisexual, and transgender (LGBT) people and their families. But this opportunity can't be realized if LGBT people don’t have the help they need to explore their new coverage options. This free training webinar developed by Out2Enroll provides assisters with the tools they need to work effectively with LGBT communities and to help this underserved community connect with coverage. The training includes:

  • An overview of the most current LGBT terminology and concepts, including transgender-specific issues
  • Updates on key aspects of the health reform law that particularly affect LGBT communities, such as the new nondiscrimination protections in Affordable Care Act Section 1557
  • Answers to common LGBT-specific enrollment questions
  • Strategies for reaching out to LGBT community members about the benefits of the Affordable Care Act
  • Tips for creating safe spaces at your organization to promote LGBT enrollment
  • Case study scenarios based on the enrollment experiences of same-sex couples and transgender people


Your Instructor


Kellan Baker
Kellan Baker

Dr. Kellan E. Baker is a founding Steering Committee member of Out2Enroll, a nationwide initiative that works to connect LGBTQ people and their families with their new coverage options under the health reform law. Kellan earned his PhD in Health Services Research and Policy from the Johns Hopkins School of Public Health where he was the Centennial Scholar in the Department of Health Policy and Management, a Robert Wood Johnson Health Policy Research Scholar, and a Gordis Teaching Fellow. He currently serves as Executive Director and Chief Learning Officer at the Whitman-Walker Institute, the research, policy, and education arm of Whitman-Walker, which is a community health system in Washington, D.C.


Frequently Asked Questions


Who is Out2Enroll?
Out2Enroll is a national initiative launched in September 2013 to connect our communities—LGBT people and our families, friends, and allies—with the new health insurance coverage options available under the Affordable Care Act. We believe that access to quality, affordable coverage and health care should be a right for everyone in America, and we are dedicated to helping ensure that all communities are able to benefit equally from the health reform law.
How long does the training take?
The training allows you to go at your own pace, but we recommend setting aside 90 minutes to complete it. The recorded audio portions of the training are approximately 60 minutes long, and we encourage you to take a few extra minutes along the way to answer the questions in each section.
How much does the training cost?
Out2Enroll is very pleased to be able to provide this training at no cost to participants.

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